MPro Knowledge Base

Topics

Troubleshooting

• My computer says the “Disk is Full” when I try to move files to the MPro150 internal memory.

  If your computer gives you an "disk is full" error when transfering files to the MPro150 and there is still free space in the memory, the memory have become corrupt. You need to perform Di...read full answer»

  Products: MPro150

• I get a computer error when I try to transfer files to the MPro150.

  If you are having trouble transfering files to the MPro150's internal memory, the memory may have become corrupted. You need to perform a Disk Error Check. Please read Related Topics below for H...read full answer»

  Products: MPro150

• I cannot delete a file from the MPro150 internal memory.

  If a file cannot be deleted from MPro150 internal memory, the memory have become corrupt. You need to perform Disk Error Check. Please see Related Topics below for HOW TO instruction. ...read full answer»

  Products: MPro150

• Error during Software Update: The upgrade patch is not found in the SD card

  The upgrade.img and upgrade.md5 files must be in a folder named “upgrade” (the folder name it is not case sensitive) on the SD card or the projector will display the “The upgrade p...read full answer»

  Products: MPro150

• How do I perform a “Disk Error Check” on the MPro150 Projector’s Internal Memory?

  You should perform a disk error check when you cannot transfer files to the MPro150’s projector’s internal memory or if a file cannot be deleted.   Instructions for Computers ru...read full answer»

  Products: MPro150

• How do I update the software (firmware) on the MPro150 projector?

  Updating the MPro150 projector’s software will take about 10 minutes and is easy to do. The instructions below will guide you through the update process. This is Software Version: V1.3.2 ...read full answer»

  Products: MPro150

• Why will my pocket projector not project when connected to my computer?

  The problem with your setup may be the resolution on your computer.  You will need to change your resolution on your computer to 800 x 600, 1024 x 768, or 1280 x 1024 and check that the refresh...read full answer»

  Products: MPro110 | MPro120 | MPro150

• Why doesn’t my Mac Pro recognize my Mpro?

  You can connect your Apple computer to your 3M MPro pocket projector using the VGA cable.  You need to set your computer's resolution to 800 x 600, 1024 x 768, or 1280 x 768 and t...read full answer»

  Products: MPro120

• Why won’‘'t my 3M cable for Apple work?

  There are two primary reasons that your 3M Adapter Cable for Apple® will not work with your 3M Pocket Projector. You have the wrong cable. There are 2 different 3M Adapter ...read full answer»

  Products: MPro110 | MPro120 | MPro150

• I have consulted the operator’s guide and the issue still persists. What can I do?

  In order to efficiently and effectively resolve your concern, please call our MPro Technical Support line at 1-866-631-1656.  When you call, please have your serial number available as well as ...read full answer»

  Products: MPro110 | MPro120